Tuckpointing failure is almost always a specification failure, not a workmanship failure. The two most common defects we are called to redo on competitors' work are (1) a shallow surface skim less than 10 mm deep that pops out within two winters, and (2) a hard Portland-rich Type S mortar packed into soft heritage clay brick — which then shears the brick face every freeze-thaw cycle until the wall is unsalvageable.
Fadom Construction grinds every joint to a minimum 25 mm depth (or 2× joint width, whichever is greater) using a thin-kerf diamond blade, cleans and dampens the substrate, and re-packs the joint in lifts of no more than 10 mm — tooled to the original joint profile (concave, V-joint, raked, flush, struck or grapevine).
Mortar is specified per CSA A179 against the brick's hardness — Type N for soft heritage clay, Type S for modern hard-fired units, and Natural Hydraulic Lime (NHL 3.5 or 5) for pre-1940 heritage walls. The mortar is tinted on site against a sample of the original joint so the repair is invisible from the curb.